Question
Why did some bays/valves in my latest schedule fail to irrigate?
Answer
A schedule may fail for a variety of reasons, including communication issues, battery failures and loose cabling. Read the reported error message to understand the reason for your failure.
Overview
A schedule may fail for a number of reasons, including:
- Communications - the field unit (or gateway) dropped off the cellular or radio network
- Battery - the field unit (or gateway) has shutdown due to low battery level
- Cabling - the device is unreachable due to faulty cabling
- Device - pump, actuator or valve report a failure (i.e actuator jammed or pump stopped on high pressure)
- Congestion - where there are large radio networks deployed, or some communications reliability issues within a radio network, messages between the cloud platform and field unit may be getting delayed.
These failures will usually occur in one of the two critical stages of the schedule execution - opening or closing time.
Expand the failed schedule in Schedules Overview by clicking on it. Find the failed item and hover over the error. This will bring up a message describing the cause of failure:
Relevant Articles
Please refer to the following articles for further reading: